Technology & Security

Built to be practical, controllable and safe.

Twist ERP is designed to be deployed on your own infrastructure or cloud of choice. The focus is on predictable performance, strong access control and clear audit trails, rather than unnecessary complexity.

Architecture

The platform follows a modular, service-oriented design so different modules can be rolled out and scaled as your organization grows.

· Runs on Linux or Windows servers, on-premise or in the cloud.
· Uses a relational database (e.g. PostgreSQL) as the system of record.
· API-first design for integrations with mobile apps and external systems.
· Multi-company and multi-branch aware from the core data model.

Security & access control

Security is approached as a combination of technology, configuration and process.

Core controls

· Role-based access control with fine-grained permissions.
· Separation of duties through configurable roles and workflows.
· Audit logs of key operations and approvals.
· Encrypted connections via HTTPS.

Alignment with standards

While certifications depend on your hosting setup and policies, the design aims to align with best practices drawn from frameworks such as ISO 27001 and SOC 2.

· Configurable password policies and session settings.
· Database backup strategies with off-site options.
· Environments for test vs production separation.

Performance & resilience

The system is designed to support multi-branch organizations with hundreds of users, while remaining deployable on reasonable hardware.

· Tunable for different server sizes and network conditions.
· Indexing and caching strategies for frequently used views and reports.
· Backup and restore procedures that can be aligned with your policies.

Exact capacity and performance KPIs depend on hardware, deployment choices and data volumes; we work with you and partners to size and test appropriately.

AI and configuration

No-code configuration

· Add fields and adjust forms without changing code.
· Define approval workflows that match your policies.
· Create custom reports and dashboards for different roles.

AI assistant

The assistant is designed to be helpful but transparent:

· Works on top of the data and rules you configure.
· Can explain numbers and highlight unusual changes.
· Suggestions still require human review and approval.